![]() E-ZPass is an electronic toll collection system, which takes cash, coins and toll tickets out of the toll collection process.All customers, except those paying through the Website, will receive a determination letter (DTR) from the Customer Service Center noting the outcome of your dispute. If so, your processing/administrative fee will be waived. The E-ZPass Customer Service Representatives will review your explanation and determine if this is an inadvertant unpaid transaction per New Hampshire E-ZPass Rules & Regulations. If you wish to dispute the invoice you need to complete Section B and D explaining your situation and return the invoice with a check for the toll fare. Please note that invoices escalate to a Second Invoice with a $1.50 processing fee per transaction after 30 days and then to a Notice of Toll Violation 30 days thereafter, and a $25.00 fee will be applied. As long as you submit the payment by the due date no further action will be required. Once you receive the invoice you can submit payment for the toll and and the $1.00 processing fee per transaction. If your trip was more than 7 days ago, you are unable to pay the toll until you receive a First Invoice in the mail. If it is within 7 days of your trip, you may make a payment by visiting and selecting Pay a Toll.I opened my NH E-ZPass account at a Walk-In-Center when will by transponders be activated?.Could I get a speeding ticket for going too fast through an E-ZPass lane?.What is the speed limit through an E-ZPass only lane?.What happens if I use my transponder when the balance in my account is $0.00 or less?.Is cash accepted in an E-ZPass ONLY lane?.I need more mounting strips to attach my transponder to another vehicle. How do I get additional mounting strips?.I opened an account some time ago, but I have no E-ZPass account number, no transponder and my check/credit card has not been cashed/debited. What should I do?.I don't want to use my E-ZPass transponder today.What discounts are offered to NH E-ZPass account holders?.Will I get a discount on NH tolls if I use my transponder from another agency? I have an E-ZPass account with another toll agency.Will my E-ZPass transaction records be shared with other agencies or a third party?.I wish to add /delete a vehicle from my E-ZPass account.Can I swap my transponder between two or more vehicles?.I have a question about my E-ZPass account.Where can I find out more about E-ZPass?.I sometimes pull a camper or trailer with my vehicle.I entered an E-ZPass lane unintentionally, what should I do?.Regardless of the state that you rented a National vehicle if you were traveling on a toll road in that rental vehicle and failed to pay the toll, the bill will be generated and processed through Great Neck, NY. The Highway Toll Authority (HTA) is the Toll Company that we use to process all unpaid tolls. Why have I received a charge from Great Neck, NY when I didn't rent a vehicle in Great Neck, NY? We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration Our billing system notifies you about each individual toll or violation. ![]() Why am I getting multiple bills for the same rental period? The daily Toll Pass Service fee does not include the actual toll charges. Toll Pass Service enables customers to drive without worrying about unexpected tolls or having exact change at the time of passing through a toll gate. Why am I being billed for both the Toll Pass Service and the tolls? If you paid for your car rental with cash and prefer to pay your toll or violation by check please mail your payment and citation number (as indicated in our letter) to the following address: Once your alternate payment is received and processed, the charge to your original card will be waived or refunded, based on its current status at that time. Please note: making an alternate payment will not automatically block a charge from billing to the original card.If you would like to pay with an alternate card or if you paid for your car rental with cash and prefer to pay your toll or violation by credit card follow the link below.īe sure to either click the link, or copy and paste the full URL into a new tab or web browser.You can also follow the link below to pay on an alternate card.We will directly charge that credit or debit card listed on your rental agreement there is no need to do anything else.If you paid for your car rental with a credit card or debit card:
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